We'd love to hear your resort story! Please email John directly at johngagnon@4dogman.com. In doing so you are giving us permission to post here on the website. 

Featured Testimonial: (In response to an email from Tom regarding a homeless dog the team is working with)

  

The news keeps better and better about Jersey! And at this point, it seems like she has turned around completely! Not even going after small dogs?  Wow!
Donna, I am sure you are as amazed at the turnaround as I am!  It is a miracle and something that had to be done at John Gagnons, since where else could she be acclimated to being in a place with 40 to 100 dogs!
Tom, you are a miracle worker!
And John, you and your place are every amazing thing that dog rescue people told me you were!
This is the very best news for Jersey!
Thank you sooo very much!
Ilene 

What your neighbors, Veterinarians, animal welfare groups, and UConn Husky mascot Jonathan are saying!

 

Hi John,

  I just wanted to give you an update about Jonathan. He is a totally different dog now that he has his electric fence. He does not pull as much and is better behaved at events. He enjoys his newfound freedom. He is doing very well on the new food too; he seems to really enjoy it. His coat still looks very good even after being groomed a month ago. I also wanted to comment on his behavior after we have picked him up from being in your care. When we last took him to get groomed at his previous groomer he would not listen to commands and did not seem happy at all. When I picked him up from your resort last month he was very happy, which made me very happy. I just wanted to thank you again for all your support! We really appreciate all your help!

Christine B.

 

Hi John,
I know that I have never really thanked you properly for everything you have done there for us.  I am going to write this as a testimonial in case you can use it, if you can't that's ok too, I really mean it.
I have known John Gagnon since we got our first dog in 1996.  Over the years, John has sent condolences for beloved lost dogs, and has been there in times of crisis with our dogs. 
Most notably, when we adopted our dog Echo, the organization we were adopting from was unable to contact anyone to do a manditory home inspection.  The puppies were being taken from Pennsylvania to Maine, and we had the chance to pick her up as she came through Connecticut.  John changed his schedule at the last minute to inspect our home and yard, and we were able to get her without a trip to Maine.
When we adopted Echo, she had immune system issues, and we were late socializing her.  When trying to socialize her with a friend's dog, the situation turned a little ugly, and Echo ended up scared.  I called John, and explained the situation.  John suggested bringing her in on a quiet day for day care, and she's been attending happily for over two years now, and can handle social situations easily. 
Last summer, I dropped the dogs off for day care while my husband had surgery.  I was able to leave them with a tentative arrangement to spend the night if things ran later than I expected.  The surgery did run later, and I was so grateful to be able to leave the dogs for the night and not have to worry about them. 
Yesterday during the March 2010 flood, we found our family room with a half inch of water on the floor.  I called the Dog Resort, and was able to bring the dogs in last minute so we could spend the night bailing. 
The bottom line is John Gagnon's pet resort is not just a nice place to bring your dog, it is a place with caring people who are there when you really need them.  They are there with advice and help, and really care about the dogs.  I am glad that they are so close here in Colchester.  Who needs the dog whisperer when we have John Gagnon and his team!
Thank you to all!
Mary Ann Lewis

 

It's hard to believe that when we reached out to John Gagnon's Pet Resort in April 09 that we were considering giving up on our newly rescued dog because he was so unmanageable.  Owen, a 1 ½ year old Rottweiler, clearly had a very limited and isolated beginning. He was never in a home, may never have been outside and had little exposure to other dogs and people.  We welcomed Owen into our home on March 1, 2009. He was very underweight, not housebroken and terrified of everything. He would lunge at people and cars, he continually mouthed and barked at us. He was even barking at the oven. He would jump straight in the air and land on our 10 year old Rottweiler, Sampson.  We had rescued rotties in the past and were surprised that we were having such a difficult time.  Owen was under-socialized, very confused and fearful of his new world.  We were concerned he might become aggressive because he was a bit unpredictable.  We were recommended to John Gagnon from a local Pennsylvania rottie rescue. Desperate for help, exhausted and running out of options, we took the 5 hour drive to Colchester where John and his staff made a commitment to start socializing Owen.  The second day Owen was at the pet resort we received a call with an update that Owen was quite the bully.  Though, each day he seemed to behave better. The breakthrough happened when a 12 lb Pomeranian put him in his place. Some bully, Owen has been much more respectful of all dogs moving forward. 

 

Owen spent only a week at the pet resort and he came home a changed dog.  Instead of lunging at people in the house, he greets them at the door with a tennis ball in his mouth (whether we are home or not).  He barks only occasionally now and since no one takes him seriously, he quickly stops. Occasionally he will still mouth us, but it is manageable.

He has acquired a group of doggy and people friends and he enjoys daily morning walks with his new pals.  He is the most loving and loyal dog and I can't imagine him not being in our lives.  That said, we would not have this happy ending if it wasn't for all of the help we received from John and his staff, without them, this may not have been such a happy ending.  We will always be eternally grateful for helping us give Owen a second chance.

 

Sincerely,

 

Owen's family

Todd, Renee and Sampson

 

Hi John,
I am on my second electric fence with Darcy and I just love them.
The first was for a husky and a husky/Shepard mix and Darcy came back on many occasions to retrain those dogs.
I now have a black lab and Darcy came and trained her with the fence as well and she never leaves the yard.
The fences are the best investments I have ever made and Darcy is so great with the training and installation.
Thanks SO much
Melissa Thomas

Dear John,

I've tried to write this countless times and every time cannot find words to explain how much you have done for our family.  After losing Holly, I really did not think I would get another dog.  Making the step to become a dog owner was very emotional for me.  As a child, I'd been bitten by a dog and carried a very large fear although have always loved animals.  However, my 7 year old has had a strong love for dogs his entire life.  So there I am, looking on petfinder, horrified that so many dogs are there for adoption and crying at so many of their stories. 
We finally decided on Holly, our black lab.  While she loved the boys, she was an incredibly hyper dog and brought out some of my fear that I thought I'd conquered.  I was really afraid to get another dog but the love that my boys had for her and the side of them that I loved seeing made me realize that I didn't want fear to rule my choices.  That wasn't the behavior I wanted to model for my boys.  Still, I probably wouldn't have been able to go through with it if you hadn't stepped in to find us Chloe and help me learn to take care of a dog.  You could not have chosen a more perfect dog for us.  She has incredible patience with the boys and with me.  I can't thank you enough for her - not only am I learning to not be afraid, but am learning to really like living with a dog!  We all love her. 
Unfailingly, your love for dogs and what is best for them guides us in the choices that we make for Chloe.  The most life changing for her, is the move to raw food.  After countless vet visits, medications and diet changes, Chloe was still so sick.  Some days, she didn't get up to play at all.  Not knowing a lot about dogs, I didn't realize how this wasn't right.  After all, my cats lay down all day long.  Within days of switching to even part time raw, Chloe started to initiate play with us and our boys.  Her change in energy level was amazing.  Within two weeks, her stomach issues were gone.  She would get tired on a mile walk and is now running with my husband for 2 or 3 miles at a time and still coming home ready to play.   The only change was to her diet and the change is remarkable.  She is now cleared from needing a colonoscopy and endoscopy to try and diagnose what is wrong with her stomach.  If feels like we have a puppy. 
Not only has the raw food diet changed her life, but so has attending your daycare.  The extra effort you put in to help dogs is amazing.  Her confidence grows each time she attends.  Prior to this experience, I would probably not have considered day care for a dog.  Now, I find myself recommending it to everyone.  The love that your staff and you show for Chloe and all the dogs is amazing.  She is excited to come to daycare from the minute we get off the exit and she realizes that she is in Colchester.  I will recommend your resort to everyone I know.
I don't know if you realize what a gift you have given our family, not only in helping us with Chloe but also showing me the need to adopt rescues.  We will never get a dog that is not a rescue ever, nor will any of our cats come from anywhere else.  Thank you so much for all you do.
Sincerely,
Vikki
P.S.  Any chance of opening a Pet Resort II closer to home???

  

John,
I hope all is well with you and your family.  It has been a long time since we have had contact.  I will try to make this as brief as possible, although so much could be said. Jola had to stop at the Pet Resort today to get batteries for the collars.  She then got onto the website and we both read the letter about Payton.  We were sorry to hear of your loss, but happy for all the great things Payton brought to you, which leads me to the reason for this email. In every persons life, there are things they will never forget.  For me, it was one day in the Colchester gym, when we met several years after high school.  After the usual small talk, we spoke about what you do.  In that conversation, you asked me if I had a dog.  I did not.  Your next statement, I will NEVER forget.  "Everyone should have a dog".  At the time I didn't understand the statement, and basically said no way. After consideration, first came Sheena in September of 2000, and then Felix in December of the same year, both, thanks to you. I can only say THANK YOU!!.  It has been life changing. Absolutely for the better.  We have gained and learned so much from them.  We cant imagine our lives without them.

Take care.
Keep up the good work.
Jim.

"When Gus, our pitbull/boxer mix, was three months old, we fed him Iams Smart Puppy kibble. But at about 6 months, he developed chronic diarrhea. We switched to a mixture of boiled hamburger, rice, cottage cheese, and later to cottage cheese with Pet promies gluten-free, hormone-free kibble. Even with the new mixtures, Gus frequently had loose stools. He was also finicky, seldom finishing his food, which would attract the cats to his bowl. We'd hide his food and try again later. He never showed any interest in leftovers, so a lot of food was thrown away.
Saying that Gus "enjoyed" John Gagnon's RAW food doesn't even come close. He devoured his first raw meal without any side effects. We're now feeding him two 12-ounce portions each day and the portions disappear in abou 20 seconds on average (yes we've timed him). His appetite is outstanding. He'll eat as much as we give him-we have not discarded even the tiniest scrap, which makes the RAW food a better value than anything else. It's also infinitely easier to clean up after Gus because his stools are now healthy and firm.
We thought storing raw food would be complicated. It turned out to be the opposite. We buy it by the case, and once thawed, each 5lb tube fits perfectly into a 10 cup tupperware container. It's a heck of a lot easier than dealing with a 40lb bag of kibble. Gus now lives for meal time. And most importantly we know we're giving him the food nature intended. Our one regret: we didn't make the switch sooner! "
Rick, Cynthia and Gus Mellon, Farmington Gus

(Since we discontinued our RAW line, Gus now enjoys Oma's Pride raw diet, and also has thrown away that tie out since having our fence installed!) 

 

 

 

 

 

 

 

I have been a client of John Gagnon's Pet Resort since 2005 and I cannot say enough good things about John, the staff and the exceptional facility. We installed John's pet fence in 2005 and it was one of the best investments we've ever made. After only a few initial sessions with Darcy and now three years later, my dogs have not tested the fence once but instead enjoy the freedom in our yard while we enjoy the peace of mind. My oldest lab Bailey will sit and watch the tennis ball roll over the fence line and he's completely ball obsessed! I have boarded my dogs at the resort a few times and know they are in good hands with all of their needs are met. I take my dogs to daycare a few times a week and I am always greeted by a friendly, familiar face and just love watching my dogs run to the back door in excitement and the way they interact with Tom when he brings them out to me at the end of the day! Thank you John, Darcy, Tom, Jess, Jen and your entire wonderful staff! We'll be a client for many more years to come and will continue to refer friends and family.
 
-Jennifer Barrett, Hebron

 

"Dear John Gagnon and Darcy Meo, We are so happy with the PetStop fence for our dogs. Our home is nestled on 10 acres of land with woods completely surrounding our home. Our two dogs have plenty of space to play but were beginning to go further and further into the woods and eventually out of sight. For safety reasons, we decided to invest in an invisible pet fence and chose the PetStop fence through your company. The fence was installed professionally and perfectly. The boundaries allow plenty of space for my dogs to still play in the woods while keeping them safe and within our sight. Darcy was wonderful in instructing us through the training process. She is excellent in her expertise and has a comfortable training style. I have two dogs, Shamrah and Murphy, and each had to be trained according to their different individual personalities. The PetStop fence allows the settings for each collar to be customized depending on the dog's personality. Not all companies have this feature and it is an important feature to have for a successful result when you have two dogs with totally different personalities. We are very satisfied and extremely happy with our investment. It is so wonderful to be able to let our dogs out knowing that they will stay safely within the boundaries of the fence and have plenty of space to play. We always recommend John Gagnon's Pet Resort for kenneling, daycare, and for what you did to help my rescued dog, Murphy. The PetStop fence is another recommendation that we can add to our list. Thank you so much for all that you have done for us! "
Kathy & Dave Knox, Andover

"Fenway came home clean, tired and happy! We will definitely use your services again! As a foster family for a rescue orginization we will definitely mention your facility to adoptive families. We liked to see her "Report Card" too!"
John and Sue Bradley

"We loved being able to call from our vacation spot and check on our pet! Our only concern was we may have called too often but everyone encouraged us to keep calling. We felt very comfortable with our pet at your resort and can't thank you enough for all of the professional and caring attention you gave to Bailey."
Chuck and Betty Lou Longo

"My fence needed a repair and my original pet containment company told me I'd have to wait one week for service. You were out to us the next morning. Wonderful service!"
Marcia Rush

"I board Rudy (15 years old), Lola (12 years old) and Joey (1 year old) at John Gagnon's. They get to stay together in the same kennel which makes them feel more secure. If they can't be home with me then the friendly, caring and knowledgeable staff at the Pet Resort is the next best thing to home. "
Jody Macrina, Protectors of Animals

"Darcy was informative, personal and friendly. She always came with a smile ready to work with my dog and me. She answered all of my questions about the fence and even other dog training questions I had about my new puppy. I felt like she really cared about the success of me and my dog using the fence properly for the lifetime of my dog."
Kristy H. Jadlos

"John Gagnon's Pet Resort is exactly that. Your pet gets to play with others and not be locked in a cage all day. It's fun to be checking your dog in and have them happily go off with the staff and obviously be looking forward to their stay. It takes the stress out of going on vacation. After all, none of us wants to leave our "children" behind!"
Sandy Martin

"I knew I had found a great place when while I was waiting to check my dogs in-I saw people bringing their dogs to daycare and every dog was so excited to be there. They couldn't wait to have their leashes off to run to the staff. You have a very competent and caring staff! I will highly recommend your services to everyone I know who has dogs! Thank you for taking such good care of our pets!"
MaryAnn Conte

"Our dog, Ernie, loves daycare. He has a great time, and comes home happy and exhausted and ready to go back the next day!"
Judie Canavan

"Our Pet Stop experience was great! Training was easier than we expected and it's a great feeling to see our 10 month old Labradoodle FLYING around the yard and getting lots of exercise!"
Jennifer Stratten

"The fence has been a God send. I don't worry about Bella running off. Darcy always returned our calls within 24 hours. We look forward to having her and Casper back in the Spring to help Bella learn to go on walks to the river with us! Thanks Darcy, you rock!"
Susan Favro, Bozrah

"My dogs love the attention and love they receive at John Gagnon's Pet Resort. I'm jealous of how much they get!"
Kim Alberto

"Our experience with John Gagnon's Pet Resort has been a very pleasant one. I compared the Invisible Fence Co.® with John Gagnon's Pet Stop® Program. John's program was very simple and comparatively priced. I appreciated the fact that John's focus was on my dog-not on the technology of the fence. Darcy was very prompt in scheduling our installation appointment. The installer had the fence in before I knew it and without any yard disruption. Darcy's training session perfectly coincided with the installation. Sammy's training went well and she was quick to call and check up on us and returned promptly to "turn up" the fence (that Sammy had seemed to have mastered.) We have been very happy with the fence and the customer care from John Gagnon's Pet Resort and more importantly Sammy is very happy...now if they could just come up with something to keep him from grabbing all those shoes! "
Connie Fabian.

"John, About a year ago you came to our house to give us much needed help, as our dog Prince wanted to kill our cat. Look how far we've come! At least the Queen is kind enough to let ole' Prince use a little of HIS bed. Thanks again and Happy New Year,"
Phil & Donna Delaney

"Overall I am very pleased with John Gagnon's Pet Resort. Hannah always comes home looking great and I feel she is treated well. She never objects."
Melanie Talbot

"Michele explained her directions carefully and modeled her expectations as needed. She is an excellent trainer and teacher. Michele was open, direct and patient. Holly and I learned a great deal. Life is much easier in our house because Holly is better behaved due to both she and I learning together."
Linda Eakin

"I had a great experience with your company, as I always have in the past. You have a great stff and do a great job with the animals. Keep up the great work!"
Kim Doubleday

"The classes were very eye opening on dog training. I never thought that having an obedient pet could be so easy with the right training. Thank you,"
Jim, Nancy and Jazmine Dugas

 

"John Gagnon’s Pet Resort is the next best thing to being in your own home! The facility is immaculate and the staff, very courteous, well-trained and professional. Labs4Rescue quite often boards our labs there, until a foster home or adopter can be identified. Our labs are so well cared for, and enjoy the activity and interactions of the daycare. The staff truly treats each of our labs as if they are a member of their own family. The training that John has provided to our labs has been invaluable, and the care he has taken with each lab, has helped to turn many of our labs into the perfect family member. Thanks John!"
Cathy Mahle, Director, Labs4Rescue

"I was very impressed with the service. No other kennel offers as much (if any) playtime and ensures that my dog eats as you do."
Kimberly Alberto

"John Gagnon's Pet Resort is the best pet facility I have ever heard of or been in. The staff is friendly, professional, and knowledgeable. I know Olive loves it because of they way she "frolics" in the back seat of the car the MINUTE we pull into the driveway! She knows where we are and she gets so happy!"
Kim Reale

"The Canine Good Citizen class was great. I enjoy training with my dog. At times I got frustrated but I learned a lot and my dog is always wanting more. I will be back for other classes in the future."
Jennifer Paradis

"In the first two minutes I knew you were a special kind of person, just from Tucker's reaction. Tucker, a reserved kind of boy except with his family, immediately wagged his tail to you and came in for a hug. When he put his paws on your shoulder for a kiss, I was amazed, since he almost never kisses or gets up off the floor. But then he gave you the most amazing gift of all, something I have only just started to see him do in the last few months. Tucker put his head down and tucked it into your chest, leaning in for some quiet loving. Wow. I knew Tucker had accepted you and would be able to work with you. I can't tell you how moving it was to talk with someone like you who can really see Tucker for what he is, for saying things to me that make sense with what I see in him. Always before trainers had offered suggestions that just didn't ring true for Tucker, and I didn't trust doing what they recommended. I feel like Tucker finally has a true ally in addition to his family, and frankly, I had a good cry in the waiting room. I understand it is possible that there is no cure for Tucker's problems. I appreciate your honesty in telling me you may not be able to fix this. I am just so glad to finally have a clear understanding of the problem and the work we need to do.Thank you so much for your advice. I know you have touched the lives of many boxers. I am so grateful you found the time to help one more."
Amy Landau

"After the first few days of having our rescued black lab Sasha we decided she was in desperate need of some training! I looked on-line and got a recommendation for the Pet Resort. I never would have imagined that in 7 hours of classes she could have changed so drastically. She has amazed us with her intelligence and Michele helped us to bring that out in her. Thank you!"
Heather Collettir

"I wanted to socialize my dog, increase her confidence and give her some work. I liked that class was small and the trainer's acceptance of my dog's trouble (fear). Michele took time to reach out to her and was nice and helpful."
Margaret Meskill

"I'm thrilled with the Pet Stop® Fence! My dog learned the boundaries quickly and I'm so happy he has the freedom to run around the yard without being chained up."
Dana Durrua

"We have been very pleased with boarding services. We especially like the report card and knowing that our dogs are given attention and have time in play group. We also appreciate that their bedding has been washed if it has gotten soiled before it is returned to us."
Anne Dente

"I know my dog will be well cared for while we are away. Vacation is enjoyable when you have peace of mind that our four legged family member is safe."
Gail Dumaine

"Cooper & Austin are just as excited to visit the resort as they are to see us when we return. That is a good feeling for us to know that our dogs like where they are staying."
Jennifer Day & David Johnson

"John has known our dog Shaq since she was a puppy. John and his staff always treated Shaq and us in a professional & courteous manner. We have used John Gagnon's Pet Resort for training, grooming, and boarding services and have never had anything but world class service from the entire staff."
Timothy Fannon

"I'm impressed with the staff's efficiency and attention to detail. I also appreciate the personal care my dog receives at every visit. I especially like the report cards."
Laura Dietz

"Joey loves going to John Gagnon's Pet Resort. He has friends there and everybody loves him! How wonderful is that! Thank you John, you run a wonderful place."
Laurie Lopez

"We've been taking our dog to daycare since you first opened because it lets him be more active than he can be at home. The grooming services are terrific- especially for our cats. Good, local boarding for dogs and cats is a godsend. Prices are reasonable too, I couldn't ask for better pet care."
Joellen Holcombe

"As usual we felt confident leaving our girls in your hands. Our dogs are a big part of our family and it is difficult to leave them. But at John Gagnon's Pet Resort we know they are well taken care of."
Holli LaBarbera

"Lou gets so excited when he turns the corner to come down the street! He knows hes going to have fun!"
Donna Kirk

"John Gagnon's Pet Resort provides the best care we've ever experienced. The staff are friendly and knowledgeable when I come in, they greet me and my dog by name. I trust you guys completely. You're the best!"
Renee Sweet

"We consider Lacey an important member of the family and don't like to leave her just anywhere. We are always very pleased when she goes to doggie daycare, boarding, and when she is groomed. The staff is great and always seem happy to see her. It makes it easier on us when we have to leave her behind. I highly recommend John Gagnon's Pet Resort to any pet owner-and have!"
Alison Searles

"We particularly liked the atmosphere and attitude in class. Since we have completed our training, Alice, our Clumber Spaniel, is very alert to our commands and seems more "in tune" with us. Well worth the time and effort!"
David Lewis

"You folks are the best- I am reassured everytime I use your resort that my pups are given much love & attention & play socialization. They fall asleep before we leave your parking lot. Jennifer, their groomer, is very conscientious is always thorough and aware of special cuts by breed. Keep up the great job- your facility is immaculate, your staff go far beyond their job descriptions."
Julie Stoddard

"The class was great and Michele was wonderful. She really helped us learn how to train Tessie who is a handful because she is still a pup. I look forward to taking her there for daycare and signing her up for the next class."
Meredith Eisenberg

"Tracker has been groomed and cared for at your facility for 4 years. His sister, Tara, for 2 years. We are tremendously happy with your services and the treatment Tracker, Tara, and our family receives.Keep up the great work!"
Kristen Michaud

"Awesome, my dogs can't wait to go & are always happy when I pick them up, although they don't want to leave. If I were a dog I'd stay at John Gagnon's Pet Resort."
Kris Roberts

"I just wanted to let you know that the pet fencing is awesome!! Kona and Ellie love the fact that they are able to run free. If you remember, I had some concerns with trusting the system especially with Ellie because she has no fear and I really thought that she would find a way to out beat the zap! One week later and after our second training on the system, the dogs haven't gone through or do they even care to go near the boundaries. It has been a few months now, most of the flags have been removed, and I am amazed that they remember the area that is safe without having the visual of the flags. The Morin's have brought their dog Buddy over, with his collar, to play with our dogs. We took a few minutes to show him the boundaries in our area and he was fine, never once did he go through the fence. I must say that the best thing about the fencing is that when I am tripping over the dogs in the kitchen or they are playing rough, I just open the door and out they go!! Anyway, we have recommended you to several people, and I am sure that they will be just as happy as we are. Thank you again."
Christopher and Kerri Lawton

"Michele introduced me to John to work on some aggression issues. I found both Michele and John to be outstanding professionals as we trained. My Jack Russell, Comet, was a challenge. Today both she and I are both happier. This experience has given he confidence to the great Russell she is. I have found the entire staff at John Gagnon's Pet Resort to be top notch. We will continue with doggie daycare and training. It's wonderful to know that these people are as invested in our dogs as we are. They truly care."
Bonnie Brouwer

"Zoe has come along way. She is still shy, but a lot better than she was a year ago. Everyone there works with her and she is good with them. She has gotten more secure with herself."
Cheryl Preston

"We got a beautiful 10 month old beagle who was aggressive. I used John's expertise to see if the dog was workable. It would have broken our hearts to take him out of our home. But John was able to break through and because of him now we are too. The puppy has a great home, and we have a great puppy!"
Patricia Tarr

"The obedience class is a great opportunity for dogs to socialize and experience a fun yet structured learning environment. We have found loose leash walking and the really reliable recall to be invaluable!"
Rebecca Sorci

"I should be so lucky to find a people resort of this caliber. Murphy can't wait to get there, he thinks it is like going to doggie heaven."
Jim O'Brien

"Thank you for giving me the tools to calm down a delightful puppy and enable me to see her "devilish" potential. Michele, you were delightful!"
Ellen Jagielo

"We wanted to first say that we are enjoying our newly installed Pet Stop® fence for Mulligan. Secondly, Darcy is awesome! She is dedicated to good service, is very caring and that is important to us."
Bob and Susan Schnitman

"We enjoy boarding our dog at John Gagnon's Pet Resort. My only regret is that it is difficult to get a space on"last minute plans." Which is a sign of a good boarding facility."
Paula Connolley

"Our family agrees that the Pet Stop® system was the best money ever spent! We have two small children so we spend a lot of time outdoors. With the Pet Stop® system we are able to keep our focus on the kids and not be worried that the dogs are taking off into the neighborhood. We all enjoy outside time together, including the dogs!"
The Santos Family

"Darcy and John Gagnon's Pet Resort were wonderful. We are a group home for adults with disabilities and she worked with the staff to teach them how to all help Katie on the fence. It was great!"
Melissa Chesley

"We really liked the one on one interaction and the class helped us set our mind on how to treat Vinny."
Mark and Ginger Pensae

"Michele, the trainer, was flexible and moved class along with special time for each dog. John has a wonderful business that provides pet owners a versatile range of services which has helped us to give our dogs more active lives."
Don and Terri Kuerner

"We really liked having playtime at the beginning of class. Loved class and Josie and (We) learned a lot."
Lisa Matson

"Great class! For the dogs and their owners! I learned more than expected and was pleased with the results. Grace has gained so much confidence which makes me so happy! Thanks Michele!"
Lindsay Doughty

"The basic obedience class was informative and fun! Having homework sheets was also helpful and will be useful for keeping up with training at home."
Jennifer Paradis

"My dog, Rufus loves to go to "camp" at John Gagnon's Pet Resort. I never feel guilty leaving him there."
Mary Latour

"I am always very pleased with doggie daycare, Lacey is always tired for days!"
Alison Searles

"Michele explained her directions carefully and modeled her expectations as needed. She is an excellent trainer and teacher. Michele was open, direct and patient. Holly and I learned a great deal. Life is much easier in our house because Holly is better behaved due to both she and I learning together."
Linda Eakin

"I am extremely happy with my Pet Stop® fence. I had some concerns but Darcy was very willing to put them at ease. I know this is silly but I even got to pick the color of Brie's collar. The fence broke once and it was fixed so fast my dog didn't have a chance to try or think about running through. I don't have to worry about Brie getting loose because she can't jump over this fence. I love it. My husband was skeptical about the fence at first but now he will recommend it to everyone. We have never had a problem with it. Brie is very happy too!"
Amanda Hadden, Tolland Veterinary Hospital

"John, You may remember that you brought Payton down to our boat when we first brought Bear from the rescue shelter several years ago to assist with Bear's aggressiveness. As you so well state, Payton was a true scholar and statesman in his diplomatic handling of a truly obnoxious Bear. Seeing you and Payton together and the obvious mutual respect you had for each other was all the evidence we needed to trust your judgment and abilities with regard to Bear. Despite some major setbacks with Bear in the beginning, we hung in there with him partly due to your confidence that he was a good dog in spirit. We have now had bear for more than three years and he is a remarkably good and bright dog. Bear, Nancy, and I have you and Payton to thank for the joy he has brought to our lives. We'll say a prayer for Payton and hope that he once again comes back in another life to help others see the goodness in themselves as well as other people and animals."
Regards, Pete Barrett

"We were unsure about this type of fence being able to contain our dog since she is a husky and the breed is known for running. We were very impressed with the knowledge of the staff as well as how friendly they were. Darcy was wonderful during the training and I was pleased to see how quickly Dharma caught on. We would recommend you to anyone who will listen! Thank you so much for giving Dharma her freedom back. Keeping her tied up in the yard made me sad. Now we are able to run and play with her without worry. Thank you again!"
Robin Zawrotney

"The trainer was very knowledgable and patient. She worked well with our puppy. We will definitely recommend her to others!"
Tina Jock

"We had quite a problem with our dogs running away as soon as a door was opened. They would wander for an hour or two before coming home. It was when they started killing other animals (chickens) we thought we would have to put them to sleep. This was their last hope-and I really didn't think it would work. Lori convinced us it worked for her dogs and it was guaranteed to work. I had tried the electric collar with the hand held transmitter and that failed miserably. We had the fence installed several months ago and only once in the first week did they run through. Now they enjoy the freedom to run the yard and play together. Thanks!"
Kim Joubert

"Darcy was great with my dogs. She listened to us and our needs and the needs of our "children". From our first call to get information to the installation was one week! It was great."
Lynn Fraga

"I am delighted with all the prompt service. Darcy has been extremely helpful and accomodating in setting up our training and follow-up visits. Thank you very much!!"
Vera Neuman

"Doggie daycare is all it is promised! Our dog came home tired!"
Illyne Ferris

"We wanted to first say that we are enjoying our newly installed Pet Stop® fence for Mulligan. Secondly, Darcy is awesome! She is dedicated to good service, is very caring and that is important to us."
Bob and Susan Schnitman

"Thanks so much! This is one of the best purchases we've ever made! Lady loves having free run of the yard!"
The Roncone Family

"Thank you for being so prompt whenever we call you with a fence problem. Maggie truly appreciates it (though she doesn't admit it)!"
Rob and Virginia Olson, Piper Olsen Veterinary Hospital

"The Pet Stop system worked out much better than I hoped. John's training was so good that within two sessions even our older dog knew where he could and couldn't go. We've had the system six months know and only two times did the older dog run through the fence (both times after squirrels). That was QUITE enough for him. Now I can let them out to run around without having to watch them or keep them on leads."
Joellen Holcombe

"Excellent! Everyone was helpful, knowledgeable and great with my pets. Thank you!"
Michelle Bowden, Protectors of Animals

"Murphy is thrilled with his freedom. We are so glad to not be worried about him running off from our yard. Thanks so much! Darcy was a pleasure to deal with. She took time to address my concerns (pre-purchase) and took time to develop the customer relationship. That was very much appreciated during my decision making process! "
Nancy G.

"It was the best money I have ever spent and was truly worth it for the safety of our puppy, plus it allows her to play outside more!"
Tammie Blakeley

"Darcy was great and wonderful with the dogs. She called back and answered any questions promptly as well as called to see how everything was going. She is an asset to your company. The Pet Stop® pet fence is the best money I've spent in a long time. We are very happy with it. "
Donna Lynch

"Everyone there has always been more than helpful and I refer you all the time!"
Connie Colbourne, Hebron Veterinary Hospital

"Dear John, Although we are still going through the training process with our beagle, Millie Bea, I want to let you know how pleased we are with the Pet Stop® fence, and especially Darcy who we feel is a terrific trainer. After the installation of the wiring, Darcy came out to train Millie Bea, and us. Being so shy, Darcy had to take Millie's personality into account, as well as the fact that Millie spends most of her playtime with her nose to the ground, hindering her ability to see fast approaching white flags. Darcy knew how to encourage Millie to come out into the yard after her first zap and how to adjust her warning beep to allow Millie extra time to respond to the flags she didn't see because her nose was to the ground. When we had a few setbacks affecting Millie a short time later, totally unrelated to the fence but affecting Millie's training just the same, Darcy came right back out to help us regain the ground we'd lost. Darcy has the patience of a saint and even though her presence always reminded Millie of that first "zap," Millie always responded positively to Darcy's gentility. Thanks for continuing to be there for us every step of the way and for not just forgetting about Millie Bea after the fence was installed. We truly appreciate all of your help. "
Laura (Protectors of Animals) and Harvey Berman

"It was the best thing we've ever bought besides Shula-Our lives are so simple now."
Deb Sullivan

"Our entire experience was great. The guy who installed the fence was very polite, competent, professional and fast. He listened to our needs and was most accomodating. Darcy was our trainer. She too was wonderful. She was so sweet and loving with our dogs and they absolutely loved her. She was patient and loving, answered all of my questions and was most competent. It was reassuring knowing that she was only a phone call away and she's be returning to check on the training. She also offered advice on another concern. We had just moved and one of our dogs was very depressed and had made a box her new home. She was reluctant to eat or drink for a few days and refused to leave her box. Darcy was genuinely concerned and helped us to help Beamer with the necessary adjustment. Overall a top-notch, wonderful experience! Our dogs have never been happier, nor we too!"
Tunie Kravetz

"The whole process has been so easy. I wish I had installed the fence years ago! Keep up the good work!"
Elizabeth Hook

"John Gagnon's staff was highly professional. Every call was handled well and every interface was pleasant. Darcy's love for animals shines through in her training. If anyone asks me if a pet fence is a good idea-I'll be telling them that it is BUT only with the right company and John Gagnon's is the one for us."
Lisa Gay

"The experience is wonderful. We are very happy. Shak is like a new dog. Thank you again!"
Linda Palko, North Windham Animal Hospital

"All services provided by your company have been very knowledgeable and courteous. The dogs enjoyed working with your staff. They were very professional and upbeat."
Cheri Ferraro, Higganum Veterinary Clinic

"Everything has been great. Everybody was extremely helpful and timely. We would recommend your services to others. The dog loves the fence and so do we. Thank you!"
Grace Greenwood

"Josh gets excited when he sees John Gagnon's Pet Resort. That tells me he wants to be there."
Debra Sims

"Everyone was so helpful- your staff goes above and beyond. It is a comfort knowing you are there if we have any questions."
Jodi Thompson, North Windham Animal Hospital

"The fence system was a "godsend" in the sense of the freedom it gave our pooch. She just seems so much happier in the year and a half we have had the fence."
Lori Spidell, Leonard's Corner Veterinary Clinic

"All the staff are great to deal with. They seem to really care about our dogs and dogs in general."
Claudia Kemmerer

"Your company has excellent service and an excellent product. I was so appreciative that John was willing to travel a longer than normal distance to my home to train my overly sensitive rescue dog. I had tried an electronic collar with a hand held remote to train her but without proper knowledge, ended up scaring her and not teaching her the boundaries. Having a professional trainer who has worked with dogs that have previously been traumatized made all the difference and gave me the confidence to complete the boundary training myself. Both my dogs quickly learned the boundaries of my yard (which is several acres) and no longer run into the street to greet someone walking by or run to the neighbor's yard when the kids come out to play. Having a Pet Stop® pet fence has been wonderful and allowed us to let the dogs run free and get much more exercise than they were when being walked on a leash only."
Nancy (Last name withheld at the request of the customer)

"I just wanted to say Thank You for the great service and we are so glad we installed the fencing for Buddy. He is loving it and we love that he can run free in the yard without worrying about him getting hurt. Darcy was very helpful and was a pleasure to deal with as well. Your pricing was extremely fair compared to some of the other big companies we had come out and they didn't give us half the friendly feeling that you and Darcy did. I am looking forward to Obedience classes in October so we can work on some of the no no's that Buddy does (as a puppy his age will do !!! ) We recommended you to everyone we talk to!! Thanks Again!"
The Morin Family And Buddy

"Thank you for your professionalism and great service. My calls were returned promptly and everyone on the staff was pleasant and knowledgeable. I would recommend you in a heartbeat! I'm sure Luigi and Rena (the dogs) would too! Our Pet Stop® fence (all 14 acres!) will be a great source of peace of mind."
Stephanie Torlone, DVM, All Friends Animal Hospital

"John and his staff were knowledgeable, caring and interested in making our dogs happy and safe."
Penny Ann Matulis

"Service was outstanding! What a pleasure to work with John!"
Deb Fouche

"John, Just a note to say "Thanks" to you and Darcy. Max is now staying in the yard-I can't believe it. I wanted to say not only was the price of the fence the best I found, you guys are so personable! Not like the big companies. Darcy has been great and she comes out to the house whenever needed and answered all my questions. Oh yeah-and the great guy who put the fence in! We can't forget about him. It wasonly about 90 that day and he worked fast and efficient. Thanks again you will come highly recommended."
Kelly Spencer

"Our experience with John Gagnon's Pet Resort has been very informative and helpful in training our dog. Lady loves to visit the facility and our fence is excellent."
Philip Motto

"John Gagnon was fantastic with our 'son' Bowser. He took the time needed and never rushed the process. Great job John!"
Joanne Allaire

"He was the happiest dog the day the pet fence was installed. If dogs could talk he was saying, 'I'm free, I'm free-look at me run!'"
Anne Snow

"Putting the dog fence in was the best investment we've made. It has literally changed our lives and Oreo is so much happier now. Thank you!!"
Lori Eifler

"Best thing I could have done for my dog. He loves the freedom the fence affords him."
Phil Silverio

"We could do a commercial for your company-that is how thrilled we are with the service and products. We could not have asked for better! Keep up the good work & we will spread the word!"
Tammy Wright

John,
"Neilly's new collar has been a success. She has figured out her new boundaries and is respecting the stronger correction level on the collar. I have peace of mind again. Thank you very much for all your help. I have always been overly satisfied by the service I receive from your company and youself. You have an honest, caring attitude toward the dogs and it shows in your work and training. I have had your hidden pet fence for over 3 years now and can't believe how happy I am with it. I never worry if my dogs will leave the yard even if they see something in the woods or on the street. This allows me peace of mind to let my dogs out with me all day and at night on their own. They love the outdoors and your fence has allowed them to enjoy it to the fullest. The follow up help and training I have received is amazing, I always recommend your product and your company to people I know. Thank you from both me and my dogs." Sincerely,
Karen Downey

"My husband and I travel 1/2 hour 2 times a week to bring our dog to doggie daycare. I would highly recommend it. It's a great feeling to know that your dog is having a fun filled day at doggie daycare, and most importantly in good hands with all the staff. Trust us you will love it and so will your dog."
Kellie & Bob Richardson & Calvin

"It was a very positive experience for all the dogs and the trainer really loved the dogs which made class even better. You could also see the huge improvements in the dogs, not only in obedience but also personalities. It was a great class all around!"
Kristin DiBartolo