Testimonials

"For behavioral issues, John Gagnon is amazing. I have a fearful dog and we were so close to re-homing him after a tense situation with our toddler. John came to our house for a 1 on 1 visit to evaluate the situation. He pointed things out that we simply did not see - he evaluated the physical space - rearranging furniture to prevent “growl zones” and putting up 1 baby gate. He gave us easy, simple rules for the household. Most importantly, he gave us peace of mind that the situation was a one off and easily preventable. John’s advice was practical, trustworthy, and reliable. I would recommend him to anyone facing difficult behavior issues!"

Jen Avery

"Absolutely hands down the best place to bring your pup's!!! We have been going to John gagnon for 6 years with our Tucker,he came from Hartford pound with fear aggression .John met with him one on one and worked with him to get him comfortable with the staff. They totally understand him and treat him so wonderfully,I never worry when he's there.highly recommend using them!"

Eileen Marchese

"One of our pups is a rescue. She is a sweet and loving pup, but she has a very high level of anxiety. Her barking was LOUD (John Gagnon said perhaps the loudest he's ever seen) and incessant. And she was a jumper, and strong. We knew we needed training, and tried to get help with that. We brought her to several highly recommended animal daycare centers who looked briefly at her, and said they couldn't help us because she was disruptive and aggressive. It was demoralizing, because we desperately needed help. After searching the web, we learned about John Gagnon's place, which worked with Reactive and Fearful dogs. Our vet also had great things to say about them. We decided to give them a try. We completely expected to be told they couldn't help us. We were wrong. Walking in, our pup was jumping, barking, pulling...you name it. John bent down and greeted her. Charlotte was wagging her tail, and licking John's face. He was so accepting and loving. He told us to leave, and he'd keep an eye on Charlotte. We were blown away there was no hesitation at all. About an hour later, he sent us a video clip, showing Charlotte quietly hanging with all the other pups. We were so appreciative and relieved. We HIGHLY recommend Gagnon's. Their staff loves dogs, and their facility is top of the line."

Sheila

"John Gagnon worked with one of my aggressive Bulldogs. They did an amazing job with her. Best dog trainers ever!"

Kerrie Nolan

"Greatest place on earth for our dog, Coby!! He has fear aggression and the staff at Gagnon's understands him and his needs. They love him and he loves them!! The staff is truly well trained and handles every situation with the utmost professional care."

D. Duncan

 

"Best trainer out of the 7 or 8 we went through with our GSD and his major fear aggression issues. Excellent kennel and facilities to leave your pup at. Great, knowledgeable staff. Really can't say enough about this place."

Brian

 

"This is long overdue. Thank you John Gagnon for working with us and our dog Asher. You helped provide great insight into the reasons for his anxiety and we cannot thank you enough. Not everyone will take the time to help "fur parents" figure out how to best help a troubled rescue dog and we appreciate your guidance. He isn't perfect, but perfect for us and we are all learning how to best handle certain situations. We will certainly recommend your services to anyone in need. Thank you!"

Danielle Cohen

"I do foster care for dogs, plus have 4 dogs of my own-2 pugs & 2 pit bulls. My pit bulls were rescues & the mother, Jasmine, came to me when she was 2 1/2 years old & full of baggage from her past life in Tennessee. John helped me tremendously with showing me what triggered her behavior by evaluating her in my home & then having her go to daycare for socialization. She is such a lovable dog today, that I can't say enough about John, his resort & all of his employees and the patience & knowledge he has for understanding this breed. Jasmine is definitely not the same dog that came up here from the south. I feel Jasmine will always be a work in progress, but John certainly makes it easier. If I have any questions or concerns, he always gets back to me quickly."

Cyndi Danko

"Just wanted to update you on a dog you helped. Five years ago this past January we adopted a lab/ border collie mix named Tino through Paws New England, We met him at your facility where the trainer  was working with him. He had been returned by an adoptive family due to aggressive behavior toward visitors to the family home, including growling at an infant. Your trainer helped him increase his confidence and he continued to grow in our home. He is absolutely the most loving, loyal dog you could ever meet. He is good with other dogs, is even tolerating cats (to his dismay) and is great with people now, including our granddaughter that he has been GREAT with ever since her birth. He absolutely LOVES to go hiking or running with my husband, We have a camp in Maine on a lake and he really enjoys it there and will swim for 1 hour plus- absolutely loves the water! (the trainer did say he liked the hose at your resort). Just wanted to thank you for giving him the little extra confidence he ! needed to thrive in a family home. Our friends actually vie over who will get to watch him when we go away- he is that special!"

Thank you,

Diane Warren

 

Check out our Testimonial page to read more testimonials from our clients!

"Our dog absolutely loves John Gagnon's and so do we! We have taken him to puppy classes here. He also does doggy daycare a couple days every week. We can't say enough about how professional the staff is and how they care for Odin just like we do. Thank you to everyone there for making our baby a happier, healthier pup."

Rachael Mocek

 

"I love John Gagnon's Pet Resort and all of the staff! This is the only place I will ever bring my dog to again."

Peter Inserillo

"We have used Gagnon's for everything and couldn't be more pleased! Most notable is the fence and customer service when needed as well as the day care to tire out Bear and Jameson! Our boys need some more play time - they can't wait to get back after the holidays!"

Cheryl Egazarian

"I have been a customer with John Gagnon's Pet Resort over a 20 year period from its very beginnings through the setting up of the premises in Colchester and expansion. I took both my dogs for obedience training classes with John - the classes were helpful, effective, and a wonderful experience. Both dogs were regularly boarded at the pet resort over the 20 years, and attended "doggy day care." I can truthfully say that I cannot recall a single problem over the years. I felt my pets were looked after by really caring and knowledgeable staff, and that every effort was made to accommodate my schedule and concerns. I cannot speak too highly of my experience and would 100% recommend this resort for your pets. Thank you Gagnon's"

Adele Paxton

"We absolutely trust and love using John Gagnon's pet resort. They are always going above and beyond to assist us any way they can. We have been a customer with them for many many years (16-17). We have used the boarding facilities, grooming and day care. John and his amazing staff have been assisting us with one of our dogs having fearful aggression issues. I totally recommend their services. They are totally worth the very little extra $$. I feel their prices are fare and reasonable for the service you get."

Tracy Donnestad

"Whenever we go away, for a week, or for a day... we know we can leave our Zuchon, Bella, at John Gagnon's Pet Resort..... no worries!"

Joyce Bailey

"John's Pet Resort takes great care of our pitbulls when we are out of town. Both Rex and Griffin love coming including for doggy daycare. Rex gets so excited. He knows when he is going to John's for the day. When I pick him up, I can tell he had a great day. Every puppy I see going in and coming out has the same reaction. They really love John and his staff."

Thomas Lapaix

"Quality service at an affordable price."

Clifford Brown

"Clearly -this is the canine place to be. All 3 of mine love to come here. We use it for daycare, grooming, and boarding. We have also used them to have our underground electric fence put in, have the dogs trained on it, used training services from there- and actually even met one of our rescued doggies when he was staying at the resort. John Gagnon's is a wonderful - all encompassing place to meet your doggie needs. I never worry when they are staying there - I can tell they feel like it is a second home... when I pull into the parking lot they light up and wiggle - and then drag me inside to go see their friends:) I have used them for about 15 years and over 4 dogs now.... and am grateful to have them as my go-to:)"

Cari Fortin

"I chose John Gagnon's Pet resort after reading the reviews and taking a tour of their facility. I would highly recommend them for the care they give to all their clients pets. You can feel comfortable leaving your pet in their hands. They also have a wonderful day care. Their prices are very reasonable."

Jason Carey

"I've brought my dog Sophie here for Four years now and I've always felt comfortable leaving her in their care. She comes home exhausted but happy. And it's an absolute convenience for me to drop her to Day Care and have her groomed by the time I pick her up. I highly recommend John Gagnon's."

Theresa Forsyth

 

"Willie loves going to play. When he's groomed he looks and smells so good. Great staff. Very professional and caring. I recommend Gagnon's Pet Resort highly."

Dona Apelquist

"They have been very knowledge about some of my difficult situations and very helpful. Even when I go in for a battery change for their collars a I am treated nicely!"

Sonya Gurnee

"I have been taking my dogs to John Gagnons for over 20 years. I have gone there for dog obedience training dog grooming and all my invisible fence needs including installation repairs and training of dogs on the fence. I have had nothing but excellent experiences with John and all of his staff. They are a caring community that work together to make lives of dogs better in our state. They support dog adoption events and collect donations for dog shelters. I am a proud Patron of John Gagnons business and would recommend him his facility and staff to anyone that might need boarding grooming training whatever they are a high-quality operation with a heart and a love for animals."

Patti Hahn

 "I wouldn't trust anyone else with my dog. When she started there she was a terribly timid rescue puppy. With consistent work she is now a confident happy dog. The staff are the nicest people and truly care about the dogs."

Robin Phillips

 

"My dog loves coming here and when he's there I never worry about him getting treated with love. I also like the little report card they give out at the end of his stay."

Rob & Denise Longeill

 

"I would like to thank the men and women who took such good care of our dog Harley. He is a very big part of our family. We used your grooming dept. for the first time this past week and could not be more pleased.

Your office staff is very professional and friendly. They are very thorough and informative."

Martha Carey

 

"Lou gets so excited when he turns the corner to come down the street! He knows hes going to have fun!

Donna Kirk

 

"I'd also like to take this opportunity to compliment you on your incredible staff. From the personal greeting Greta receives every day, to the care and efforts your trainer put in to making her feel at home, everyone at your business is an absolute pleasure to deal with. Greta and I are both looking forward to the obedience class."

Sincerely, Eric Koch

 

"John Gagnon's Pet Resort provides the best care we've ever experienced. The staff are friendly and knowledgeable when I come in, they greet me and my dog by name. I trust you guys completely. You're the best!" 
Renee Sweet

 

"We consider Lacey an important member of the family and don't like to leave her just anywhere. We are always very pleased when she goes to doggie daycare, boarding, and when she is groomed. The staff is great and always seem happy to see her. It makes it easier on us when we have to leave her behind. I highly recommend John Gagnon's Pet Resort to any pet owner-and have!"
Alison Searles

 

"We particularly liked the atmosphere and attitude in class. Since we have completed our training, Alice, our Clumber Spaniel, is very alert to our commands and seems more "in tune" with us. Well worth the time and effort!" 
David Lewis

 

"You folks are the best- I am reassured everytime I use your resort that my pups are given much love & attention & play socialization. They fall asleep before we leave your parking lot.  Their groomer, is very conscientious is always thorough and aware of special cuts by breed. Keep up the great job- your facility is immaculate, your staff go far beyond their job descriptions." 
Julie Stoddard

 

"The class was great and the trainer was wonderful. She really helped us learn how to train Tessie who is a handful because she is still a pup. I look forward to taking her there for daycare and signing her up for the next class." 
Meredith Eisenberg

 

"Tracker has been groomed and cared for at your facility for 4 years. His sister, Tara, for 2 years. We are tremendously happy with your services and the treatment Tracker, Tara, and our family receives.Keep up the great work!" 
Kristen Michaud

 

"Awesome, my dogs can't wait to go & are always happy when I pick them up, although they don't want to leave. If I were a dog I'd stay at John Gagnon's Pet Resort." 
Kris Roberts

 

"I just wanted to let you know that the pet fencing is awesome!! Kona and Ellie love the fact that they are able to run free. If you remember, I had some concerns with trusting the system especially with Ellie because she has no fear and I really thought that she would find a way to out beat the zap! One week later and after our second training on the system, the dogs haven't gone through or do they even care to go near the boundaries. It has been a few months now, most of the flags have been removed, and I am amazed that they remember the area that is safe without having the visual of the flags. The Morin's have brought their dog Buddy over, with his collar, to play with our dogs. We took a few minutes to show him the boundaries in our area and he was fine, never once did he go through the fence. I must say that the best thing about the fencing is that when I am tripping over the dogs in the kitchen or they are playing rough, I just open the door and out they go!! Anyway, we have recommended you to several people, and I am sure that they will be just as happy as we are."

Thank you again. 
Christopher and Kerri Lawton

 

"I was introduced to John to work on some aggression issues. I found John to be outstanding professional as we trained. My Jack Russell, Comet, was a challenge. Today both she and I are both happier. This experience has given he confidence to the great Russell she is. I have found the entire staff at John Gagnon's Pet Resort to be top notch. We will continue with doggie daycare and training. It's wonderful to know that these people are as invested in our dogs as we are. They truly care." 
Bonnie Brouwer

 

"Zoe has come along way. She is still shy, but a lot better than she was a year ago. Everyone there works with her and she is good with them. She has gotten more secure with herself." 
Cheryl Preston

 

"We got a beautiful 10 month old beagle who was aggressive. I used John's expertise to see if the dog was workable. It would have broken our hearts to take him out of our home. But John was able to break through and because of him now we are too. The puppy has a great home, and we have a great puppy!" 
Patricia Tarr

 

"The obedience class is a great opportunity for dogs to socialize and experience a fun yet structured learning environment. We have found loose leash walking and the really reliable recall to be invaluable!" 
Rebecca Sorci

 

"I should be so lucky to find a people resort of this caliber. Murphy can't wait to get there, he thinks it is like going to doggie heaven." 

Jim O'Brien

 

"Thank you for giving me the tools to calm down a delightful puppy and enable me to see her "devilish" potential." 

Ellen Jagielo

 

"We wanted to first say that we are enjoying our newly installed Pet Stop® fence for Mulligan. Secondly, Darcy is awesome! She is dedicated to good service, is very caring and that is important to us." 

Bob and Susan Schnitman

 

"We enjoy boarding our dog at John Gagnon's Pet Resort. My only regret is that it is difficult to get a space on"last minute plans." Which is a sign of a good boarding facility." 

Paula Connolley

 

"Our family agrees that the Pet Stop® system was the best money ever spent! We have two small children so we spend a lot of time outdoors. With the Pet Stop® system we are able to keep our focus on the kids and not be worried that the dogs are taking off into the neighborhood. We all enjoy outside time together, including the dogs!" 

The Santos Family

 

"Darcy and John Gagnon's Pet Resort were wonderful. We are a group home for adults with disabilities and she worked with the staff to teach them how to all help Katie on the fence. It was great!" 

Melissa Chesley

 

"We really liked the one on one interaction and the class helped us set our mind on how to treat Vinny." 
Mark and Ginger Pensae

 

"Your trainer, was flexible and moved class along with special time for each dog. John has a wonderful business that provides pet owners a versatile range of services which has helped us to give our dogs more active lives." 

Don and Terri Kuerner

 

"We really liked having playtime at the beginning of class. Loved class and Josie and (We) learned a lot." Lisa Matson

 

"Great class! For the dogs and their owners! I learned more than expected and was pleased with the results. Grace has gained so much confidence which makes me so happy!" 

Lindsay Doughty

 

"The basic obedience class was informative and fun! Having homework sheets was also helpful and will be useful for keeping up with training at home." 

Jennifer Paradis

 

"My dog, Rufus loves to go to "camp" at John Gagnon's Pet Resort. I never feel guilty leaving him there." 
Mary Latour

 

"I am always very pleased with doggie daycare, Lacey is always tired for days!"
Alison Searles 

 

"John, You may remember that you brought Payton down to our boat when we first brought Bear from the rescue shelter several years ago to assist with Bear's aggressiveness. As you so well state, Payton was a true scholar and statesman in his diplomatic handling of a truly obnoxious Bear. Seeing you and Payton together and the obvious mutual respect you had for each other was all the evidence we needed to trust your judgment and abilities with regard to Bear. Despite some major setbacks with Bear in the beginning, we hung in there with him partly due to your confidence that he was a good dog in spirit. We have now had bear for more than three years and he is a remarkably good and bright dog. Bear, Nancy, and I have you and Payton to thank for the joy he has brought to our lives. We'll say a prayer for Payton and hope that he once again comes back in another life to help others see the goodness in themselves as well as other people and animals."

Regards,

Pete Barrett

 

"We were unsure about this type of fence being able to contain our dog since she is a husky and the breed is known for running. We were very impressed with the knowledge of the staff as well as how friendly they were. Your trainer was wonderful during the training and I was pleased to see how quickly Dharma caught on. We would recommend you to anyone who will listen! Thank you so much for giving Dharma her freedom back. Keeping her tied up in the yard made me sad. Now we are able to run and play with her without worry. Thank you again!" 

Robin Zawrotney

 

"The trainer was very knowledgable and patient. She worked well with our puppy. We will definitely recommend her to others!" 

Tina Jock

 

"Your trainer was great with my dogs. She listened to us and our needs and the needs of our "children". From our first call to get information to the installation was one week! It was great." 

Lynn Fraga

 

"I am delighted with all the prompt service. Your trainer has been extremely helpful and accomodating in setting up our training and follow-up visits. Thank you very much!!" 

Vera Neuman

 

 
 

 

 

"We particularly liked the atmosphere and attitude in class. Since we have completed our training, Alice, our Clumber Spaniel, is very alert to our commands and seems more "in tune" with us. Well worth the time and effort!" 


David Lewis

 

"We wanted to first say that we are enjoying our newly installed Pet Stop® fence for Mulligan. Secondly, your trainer is awesome! She is dedicated to good service, is very caring and that is important to us." 

Bob and Susan Schnitman

 

"The class was great and the trainer was wonderful. She really helped us learn how to train Tessie who is a handful because she is still a pup. I look forward to taking her there for daycare and signing her up for the next class." 

Meredith Eisenberg

 

"Tracker has been groomed and cared for at your facility for 4 years. His sister, Tara, for 2 years. We are tremendously happy with your services and the treatment Tracker, Tara, and our family receives.Keep up the great work!" 

Kristen Michaud

 

"Awesome, my dogs can't wait to go & are always happy when I pick them up, although they don't want to leave. If I were a dog I'd stay at John Gagnon's Pet Resort." 

Kris Roberts

 

"I just wanted to let you know that the pet fencing is awesome!! Kona and Ellie love the fact that they are able to run free. If you remember, I had some concerns with trusting the system especially with Ellie because she has no fear and I really thought that she would find a way to out beat the zap! One week later and after our second training on the system, the dogs haven't gone through or do they even care to go near the boundaries. It has been a few months now, most of the flags have been removed, and I am amazed that they remember the area that is safe without having the visual of the flags. The Morin's have brought their dog Buddy over, with his collar, to play with our dogs. We took a few minutes to show him the boundaries in our area and he was fine, never once did he go through the fence. I must say that the best thing about the fencing is that when I am tripping over the dogs in the kitchen or they are playing rough, I just open the door and out they go!! Anyway, we have recommended you to several people, and I am sure that they will be just as happy as we are. Thank you again." 

Christopher and Kerri Lawton

 

"I was introduced to John to work on some aggression issues. I found John to be outstanding professional as we trained. My Jack Russell, Comet, was a challenge. Today both she and I are both happier. This experience has given he confidence to the great Russell she is. I have found the entire staff at John Gagnon's Pet Resort to be top notch. We will continue with doggie daycare and training. It's wonderful to know that these people are as invested in our dogs as we are. They truly care." 

Bonnie Brouwer

 

"The obedience class is a great opportunity for dogs to socialize and experience a fun yet structured learning environment. We have found loose leash walking and the really reliable recall to be invaluable!" 
Rebecca Sorci

 

"Thank you for giving me the tools to calm down a delightful puppy and enable me to see her "devilish" potential." 

Ellen Jagielo

 

"We wanted to first say that we are enjoying our newly installed Pet Stop® fence for Mulligan. Secondly, Darcy is awesome! She is dedicated to good service, is very caring and that is important to us." 
Bob and Susan Schnitman

 

"We enjoy boarding our dog at John Gagnon's Pet Resort. My only regret is that it is difficult to get a space on"last minute plans." Which is a sign of a good boarding facility." 
Paula Connolley

 

"Our family agrees that the Pet Stop® system was the best money ever spent! We have two small children so we spend a lot of time outdoors. With the Pet Stop® system we are able to keep our focus on the kids and not be worried that the dogs are taking off into the neighborhood. We all enjoy outside time together, including the dogs!" 

The Santos Family

 

" John Gagnon's Pet Resort were wonderful. We are a group home for adults with disabilities and she worked with the staff to teach them how to all help Katie on the fence. It was great!" 

Melissa Chesley

 

"We really liked the one on one interaction and the class helped us set our mind on how to treat Vinny." 
Mark and Ginger Pensae

 

"Your trainer, was flexible and moved class along with special time for each dog. John has a wonderful business that provides pet owners a versatile range of services which has helped us to give our dogs more active lives." 
Don and Terri Kuerner

 

"We really liked having playtime at the beginning of class. Loved class and Josie and (We) learned a lot." 
Lisa Matson

 

"Great class! For the dogs and their owners! I learned more than expected and was pleased with the results. Grace has gained so much confidence which makes me so happy!" 

Lindsay Doughty

 

"My dog, Rufus loves to go to "camp" at John Gagnon's Pet Resort. I never feel guilty leaving him there." 
Mary Latour

"I am extremely happy with my Pet Stop® fence. I had some concerns but your trainer was very willing to put them at ease. I know this is silly but I even got to pick the color of Brie's collar. The fence broke once and it was fixed so fast my dog didn't have a chance to try or think about running through. I don't have to worry about Brie getting loose because she can't jump over this fence. I love it. My husband was skeptical about the fence at first but now he will recommend it to everyone. We have never had a problem with it. Brie is very happy too!" 

Amanda Hadden, Tolland Veterinary Hospital

 

 

"We were unsure about this type of fence being able to contain our dog since she is a husky and the breed is known for running. We were very impressed with the knowledge of the staff as well as how friendly they were. Darcy was wonderful during the training and I was pleased to see how quickly Dharma caught on. We would recommend you to anyone who will listen! Thank you so much for giving Dharma her freedom back. Keeping her tied up in the yard made me sad. Now we are able to run and play with her without worry. Thank you again!" 
Robin Zawrotney

 

"The trainer was very knowledgable and patient. She worked well with our puppy. We will definitely recommend her to others!" 

Tina Jock

 

"Your trainer was great with my dogs. She listened to us and our needs and the needs of our "children". From our first call to get information to the installation was one week! It was great." 
Lynn Fraga

 

"I am delighted with all the prompt service. Your trainer has been extremely helpful and accomodating in setting up our training and follow-up visits. Thank you very much!!" 
Vera Neuman

 

"Doggie daycare is all it is promised! Our dog came home tired!" 
Illyne Ferris